Kuna Your Firmware Does Not Support This Update Then Try Again

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Update the firmware on an HP printer

HP regularly releases new firmware versions for printer enhancements, app updates, or effect fixes. Update the firmware regularly to become the most out of your printer.

Note:

For dynamic security enabled printers, the firmware includes dynamic security measures, which are used to cake cartridges using a non-HP chip or modified or non-HP electronic circuitry. The printer is intended to work only with new or reused cartridges that have a new or reused HP fleck or circuitry. Periodic firmware updates will maintain the effectiveness of the dynamic security measures and cake cartridges that previously worked. More at: http://www.hp.com/learn/ds.

If ane method does not piece of work, try another method.

Update the printer firmware through the HP Smart app

Use the HP Smart app to check for and install firmware updates.

1. Open the HP Smart app, and so create an account or sign in. If yous practice not have HP Smart, download it from 123.hp.com or your app store.

2. If you are setting up HP Smart for the outset time, you must create or sign in to an HP account to access all printer functions.

3. On the app home screen, select your printer proper name or image.

4. Under Advanced, select Advanced Settings or Printer Dwelling house Page (EWS).

5. Select Tools or Web Services.

6. Click Printer Updates or Product Update, and and so click Check Now. Any firmware updates automatically download and install onto your printer.

   Caution:

   Do non turn off the printer during a firmware update. This can permanently damage your printer.

Update the firmware directly from the printer

When connected to the internet, many HP printers support updating the firmware directly from the printer control console.

1. Make certain the printer is connected to a Wi-Fi or Ethernet connexion.

   Annotation:

   USB connections will not work.

2. On the control console, open up the Setup, Service, or Settings menu.

3. Select Preferences, Printer Maintenance, or Tools.

4. Select Web Services, Printer Update, or LaserJet Update.

5. If prompted, follow the instructions to turn on Web Services.

6. Select Cheque for Updates or a like option.

   CAUTION:

   Exercise not plow off the printer during a firmware update. This tin can permanently damage your printer.

Download printer firmware from the HP website (Windows)

Go to the HP website on your Windows computer to check for and install the latest printer firmware update.

1. Make sure the printer is on and continued to your computer.

3. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.

   Notation:

   If yous practise not run into a firmware choice, at that place are no firmware updates for your printer.

4. On the HP Printer Update screen, check the status of your printer.

   If your network printer does not brandish, use a USB cable to temporarily connect your printer to the computer. Wait 20 seconds, and then click Refresh.

   

   • If the status is Ready, select the cheque box next to the serial number, and then click Update.

     CAUTION:

     Do not plough off the printer during a firmware update. This can permanently damage your printer.

   • If the condition is Up-to-Date, your printer firmware is up to date.

Download printer firmware from the HP website (Mac)

Get to the HP website on your Mac to cheque for and install the latest printer firmware update.

1. Make sure the printer is on and connected to your computer.

3. Select Firmware from the list of drivers, click Download next to the update, and so follow the instructions.

   Annotation:

   If yous do non encounter a firmware option, there are no firmware updates for your printer.

4. In the HP Firmware Updater screen, select the proper name of your printer, and so click Proceed.

   

5. On the Update Information step, review the results.

   • If the choice to re-flash your device displays, click Go on to update the firmware.

     Circumspection:

     Exercise not turn off the printer during a firmware update. This tin permanently damage your printer.

   • If in that location are no device upgrades available, your printer firmware is upward to appointment.

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Source: https://support.hp.com/ee-en/document/ish_1776648-1643972-16